A migration agency that tells you
the truth, even when it's not
what you hoped.
Too many people get sold false hope,
then strung along after they've paid.
We built Visa Store to be the opposite of that. You get a registered agent who looks at your real situation, tells you honestly whether it's a yes, a maybe or a no, and gives you a written quote before you commit to anything.
We're known for the cases other agents shy away from - skilled applications that don't fit a template, graduate 485s, parents you want to bring over, and refusals you've been told can't be saved. We're based in Victoria Park and we know the WA system inside out, including the parts that quietly work in your favour, like Perth counting as regional.
- Registered with OMARA under MARN 2217857
- Bound by the Migration Agents Code of Conduct
- Perth office, serving all of WA and Australia
- Onshore and offshore applicants welcome
You should always know where you stand, what it costs, and who is actually doing the work. That person is a Registered Migration Agent, and you'll deal with them directly.
How we do things differently.
Honest before helpful
We'll tell you if your case is weak, or if you don't need us at all. A clear no now beats a wasted year and wasted money later.
Written quote before you commit
Plan, timeline and fees in writing before you pay a cent. No vague promises, no surprises when the invoice arrives.
The agent, not the junior
Brian handles your case. Not a paralegal who hands it up, not a student on work experience. You deal with the registered agent directly.
The hard cases are our thing
Refusals, cancellations, tricky 485s, skilled cases that don't fit a template - this is exactly the work we take on, not the work we decline.
Your Perth advantage
Being in WA can genuinely help your case. We know every local edge - from the 491's regional bonus to how WA state nomination works and when to use it.
Full compliance, always
We're bound by the MARA Code of Conduct and we take that seriously. Every referral arrangement is disclosed in writing before it happens. No exceptions.
We don't just say we take
the tough ones. We show it.
Every matter is different, so this isn't a promise about yours. It's one example, with the details changed to protect the person in it.
A skilled applicant came to us after a refusal on character grounds. The first submission treated a minor disclosure as a box to tick, with no real context.
We pulled the decision record, worked out what the delegate had actually weighed, and rebuilt the response against the real test, not a generic letter.
Approved at review. The applicant kept the pathway they'd nearly lost, without starting again.
Individual matter with identifying details removed. Past results don't guarantee any particular outcome in your case.
Visa types handled - skilled, family, employer, student, visitor and appeals
Google rating from clients across WA and beyond
OMARA registered - every matter handled by a licensed agent
Perth office and online consultations for clients across Australia and overseas
The people looking after your case.
You're not a file number here. Every case is handled by someone whose name you can put to the work.
Brian Chan
Registered Migration Agent, CEOLeads every case and oversees the advice you get. If there's a way through, Brian will find it. If there isn't, he'll tell you straight.
MARN 2217857
Kiran Hundal
Chief Operating OfficerRuns the case pipeline end to end, so lodgements hit their deadlines and you always know the current status without chasing it.
Karan Kaur
Operations ManagerOwns documents, evidence and lodgement prep, the detail work where weak applications usually come apart.
Tania Kaur
Education AgentMaps the study-to-PR route from day one, matching course and provider to the visa outcome you're aiming at, not just the enrolment.
What our clients say.
Real reviews from people we've helped, straight from Google.
EXCELLENT Based on 31 reviews Posted on Google Magister GroupTrustindex verifies that the original source of the review is Google. Visa Store Pty Ltd provided outstanding support in successfully securing my Subclass 190 Visa and my family . The team of Brian and Karan were professional, knowledgeable, and responsive throughout the entire process, making everything clear and stress-free. Their attention to detail and guidance were excellent. I’m extremely happy with the outcome and highly recommend Visa Store Pty Ltd to anyone needing reliable migration assistance. Brian is the most Reliable Migration Agent to have ever met he has helped my process navigating from student visa , 485 visa , 482 visa to 190 visa . Thank you visa store always gratefulPosted on Google Nicola RoseTrustindex verifies that the original source of the review is Google. I have just received my 491 visa grant. Karan, Brian & team were professional, supportive, and guided me clearly through every step and they were extremely detailed in preparing my application. If you are looking for a reliable, and expert migration services in Perth, trust Visa Store. From the very beginning, they were upfront about all application costs and migration fees, and they explained everything clearly without hidden costs. The whole experience was stress free and I always got quick responses conveniently done over the phone. Thanks again Team for accepting to take me on from my previous immigration agent, you out did yourself!!!Posted on Google Katy SykesTrustindex verifies that the original source of the review is Google. The Visa Store have been such a huge help to our business, taking the stress out of sponsoring our employees. They go out of their way to help and guide to make sure you get a successful result. We look forward to working with them in the future :)Posted on Google Pema NamgyelTrustindex verifies that the original source of the review is Google. I had an excellent experience working with Karan throughout my visa process. She was professional, knowledgeable, and always quick to respond to any questions I had. The whole process was smooth and stress-free thanks to her guidance and support. I truly appreciate everything she did for me and would highly recommend her to anyone needing migration assistance!Posted on Google Dorji tbhjyTrustindex verifies that the original source of the review is Google. A highly reliable and trustworthy agent. My visa was granted within just two weeks.Posted on Google CHARLES RAJTrustindex verifies that the original source of the review is Google. Had a great experience — the agent was dedicated and friendly throughout the process. My application was approved in a very short time, and the initial submission fully met all ministry requirements. Highly satisfied and recommended.. TQ Mr. Brian, Snow and Karan..Posted on Google Oma OfuruTrustindex verifies that the original source of the review is Google. We worked with Brian, Karen and Snow. Brain is a professional yet very friendly, ensures you understand what you’re going into and follows you through, while working with his team. Karen was really patience and understanding, Snow had to take over last minute, but ensured we had everything checked and knew exactly what she was doing. She ensured everything was submitted before the time required. Less than a week after, we got our partner visa 820/801 granted. Highly recommend them.Posted on Google Waqas bhattiTrustindex verifies that the original source of the review is Google. I had a great experience with this visa consultancy. They helped and guided me through every step of the process of my visa process. They were very professional, responsive, and supportive. I highly recommend their services to anyone needing visa assistance. Specially thanks to Brian ane karan😊Posted on Google maria zhiTrustindex verifies that the original source of the review is Google. Brian and the whole team gave me great support. They are professional and friendly. I wish them all the best.Posted on Google Veronika SafrankovaTrustindex verifies that the original source of the review is Google. I had a slightly complicated case but everything went smoothly and application was prepared in a good timeline. If you want someone who is competent, responsive, and genuinely knows what they’re doing, I highly recommend Brian Chan. I’m very grateful for their help and would not hesitate to work with them again.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Ready to talk?
Whether you're starting fresh or in a difficult situation, we'll give you an honest read on where you stand.