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Refugee & Humanitarian Program

Humanitarian visas: how Australia's refugee program actually works.

Australia runs two parallel programs, one for people outside the country seeking resettlement, and one for people already here seeking protection. Both are heavily capped, and most cases succeed or fail on their evidence. Here is every pathway in one place.

Offshore Class XB (200-204)Onshore protection (866, 785, 790)Resolution of Status 851
How the Program Works

Two separate programs, offshore and onshore.

Australia's refugee and humanitarian program runs on two entirely separate tracks. Where you are when you apply decides which one applies, and they operate under different legal frameworks with different visa outcomes.

Offshore is for people outside Australia seeking resettlement. All offshore applications sit under Class XB and are assessed across five subclasses (200 to 204) at once. If you qualify under any of them, that's what you're granted, and all offshore humanitarian visas are permanent from grant. Onshore is for people already in Australia seeking protection, where the visa you can access depends largely on how you arrived.

Places are capped and demand far exceeds supply. Australia sets an annual humanitarian ceiling, and both programs are heavily oversubscribed. Most applicants wait years. We'll always give you an honest read on the realistic timeframes and prospects for your situation.

Every Visa in This Category

Browse the full list.

Each visa below links to a detailed page covering eligibility, requirements, and how we can help. Not sure which fits? Book a consultation and we'll point you to the right one.

Offshore - Refugee & Humanitarian (Class XB)
Onshore Protection (already in Australia)
Which Pathway Applies

Which humanitarian or protection visa might apply to you?

No two situations are the same, and the right pathway depends heavily on where you are now and how you arrived. The decision aid below is a starting point only, not advice on your case. Where you sit, and which subclass may fit, can only be confirmed once a registered agent has looked at your full circumstances.

Are you outside Australia, seeking resettlement?

Yes - offshore. Your application sits under Class XB and is assessed across five subclasses at once. You do not pick one; the Department decides which, if any, you may be granted.

Are you already in Australia, seeking protection?

Yes - onshore. Here the visa you can access depends largely on how you arrived and when.

Not sure where you sit? This is the single most common reason people get stuck, and getting the pathway wrong can cost time you may not have. A confidential conversation with a registered agent can help you understand which track, if any, may be open to you. Speak with an agent.

Offshore vs Onshore

How the two programs compare.

The two tracks operate under different legal frameworks and lead to different visa outcomes. The table below sets out the broad differences. It is a general guide only and does not replace advice on your own situation.

Offshore - Class XB (200-204)Onshore protection (866, 785, 790, 851)
Where you areOutside AustraliaAlready in Australia
What it seeksResettlement from overseasProtection for people already here
How you applyOne application assessed across five subclasses at onceThe subclass you can access depends largely on how and when you arrived
Typical outcome on grantPermanent from grantThe 866 and 851 are permanent; the 785 and 790 are temporary, with the 851 the transition route for eligible holders
Application chargeMost offshore humanitarian visas carry no visa application charge; this can vary, so we confirm in writingCharges can apply depending on the subclass and your circumstances; we quote in writing
Typical processingGenerally lengthy and capped; offshore queues commonly run for years depending on your caseGenerally measured in months to several years depending on the subclass and your case
CapacityBoth programs sit under an annual humanitarian ceiling and are heavily oversubscribed. Most applicants wait years.

Fees depend on your circumstances. The firm does not publish a fixed price list. Where a visa genuinely carries no government charge we say so; otherwise government charges and our professional fees depend on the scope of your case, and we quote in writing before any work begins. See fees and how we quote. Processing-time ranges shift with policy and caseloads, so treat any timeframe as indicative and check the current position for your subclass.

Common Questions

Questions about this category.

For many offshore applications, free legal assistance is available through community legal centres and refugee organisations. For complex onshore cases, especially where there have been refusals, reviews, or where the path to the 851 isn't clear, professional advice can make a real difference. We can tell you honestly whether our involvement adds value in your situation.
For all offshore humanitarian visas, the Department weighs the degree of persecution or discrimination you face, your connection to Australia, whether any other country can protect you, and Australia's capacity to settle people in your situation. These factors are considered together, and no single one decides it.
It depends largely on when you arrived. People who arrived before 14 February 2023 and were in the TPV or SHEV system may now be eligible for the permanent Resolution of Status visa (851). If you arrived after that date, the path is more limited. We can tell you honestly what options exist for your circumstances.
Yes. Immediate family, spouse, partner, and dependent children, can usually be included as secondary applicants. Split family provisions also allow family members already in Australia to propose applications for those still overseas, and onshore protection visas allow family reunification once granted.
It depends heavily on the program and your case, and the figures below are indicative only, not a commitment. Offshore Class XB applications generally take in the order of 18 to 36 months, and often longer, because places are capped and queues are deep. Onshore protection can typically run from around two to five years, and sometimes longer. The annual humanitarian ceiling means most applicants wait years, and timeframes shift with policy and caseloads. Check the current position for your subclass on its individual page, and we can give you an honest read for your circumstances.
Where you are when you apply decides which program applies. Offshore is for people outside Australia seeking resettlement, and all offshore applications sit under Class XB and are assessed across five subclasses (200 to 204) at once, with permanent visas from grant. Onshore is for people already in Australia seeking protection, where the visa you can access depends largely on how and when you arrived, and includes both permanent (866, 851) and temporary (785, 790) pathways. They operate under different legal frameworks, so the same person rarely qualifies under both.
It depends on the visa and the reason for the decision, so the first step is to read the decision letter carefully, because the deadline printed on it is what counts. Some refusals can be taken to the Administrative Review Tribunal (the ART, which replaced the AAT and IAA on 14 October 2024) for a merits review, with strict time limits that vary by case. If the person is in immigration detention, the ART deadline can be as short as 14 days. Beyond merits review, judicial review or, in limited cases, a fresh application may be possible. We can review the decision and tell you honestly what, if anything, may be open to you. See visa appeals and refusals.
Most offshore humanitarian visas under Class XB carry no visa application charge, though this can vary and we confirm the position for your subclass in writing. Onshore protection visas may carry charges depending on the subclass and your circumstances. The firm does not publish a fixed price list; government charges and our professional fees depend on the scope of your case, and we quote in writing before any work begins. For many offshore matters, free assistance is also available through community legal centres and refugee organisations. See fees and how we quote.

Written and reviewed by Brian Chan, Registered Migration Agent (MARN 2217857)

Visa Store Australia, Perth · Last reviewed June 2026 · Verify on the MARA register · General information only, not personal migration advice.

Uncertain about your options?

Humanitarian cases are complex and outcomes depend heavily on the evidence. A frank conversation with a registered agent can help you understand what is realistic.

Humanitarian Visa Help Offshore & onshore protection
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