Visa Store Australia (MARN 2217857) is committed to making visastore.com.au accessible to as many people as possible. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Our approach

We have designed this website with accessibility in mind, including:

• Semantic HTML structure with appropriate heading hierarchy
• Sufficient colour contrast between text and background
• Alternative text for informative images
• Keyboard navigability throughout the site
• ARIA labels and roles on interactive components
• Responsive design that adapts from 300px to large screens
• No content that flashes more than three times per second
• Form fields with associated labels

Known limitations

While we strive for full accessibility, some areas may not yet fully meet WCAG 2.1 AA. We are actively working to identify and address these. Known areas under review include:

• Some older PDF documents may not be fully accessible to screen readers
• Third-party embedded content (forms, maps) is governed by those providers' accessibility practices

Using assistive technology

This site is designed to be compatible with common screen readers including NVDA, JAWS, and VoiceOver. If you experience difficulty using assistive technology on our site, please contact us and we will assist you.

Alternative formats

If you need any information from this website in an alternative format, please contact us and we will do our best to provide it in a format that suits your needs.

Feedback and contact

We welcome feedback on the accessibility of our site. If you encounter barriers or have suggestions for improvement, please contact us:

• Email: [email protected]
• Phone: 0484 191 742
• Post: Suite 36, 328 Albany Highway, Victoria Park WA 6100

We aim to respond to accessibility feedback within 5 business days.

Enforcement

This statement was prepared on 1 January 2025. We review and update it annually or when significant changes are made to the website.